Frequently Asked Questions

The best Minecraft hosting company must be able to provide, at the best price, the most reliable Minecraft servers on global locations with 99.9% uptime and helpful support available to answer any of your questions. They are running the latest game server hardware to provide a lag-free experience to their customers.

Choose your game server hosting provider, select the hosting plan you need, your server location, then the version of Minecraft that you want to use. A domain name to easily connect, your server will be up and running within a few minutes. Give your server IP address to your friends to start playing with them.

Learn more about how to make a minecraft server

Depending on your number of connected players, your world size, and the number of plugins or mods, you may need more. If you install plugins, we recommend at least 3GB, larger maps with plugins or mods generally require 4GB, and if your server has over 50 plugins or some popular mod-packs, we advise to use at least 6GB.
You can instantly upgrade your Plan anytime without losing your data.

Depending on your number of connected players, your world size, and the number of plugins or mods, you may need more. If you install plugins, we recommend at least 3GB, larger maps with plugins or mods generally require 4GB, and if your server has over 50 plugins or some popular mod-packs, we advise to use at least 6GB.
You can instantly upgrade your Plan anytime without losing your data.

You need to go to your server panel, click to activate the whitelist button, and check that the online mode button is also turned on. You need to validate and restart your server to apply the changes. Follow this tutorial How to enable the Whitelist ?

You need to change your version to Papermc, Spigot, or Bukkit. Validate and restart your server on the first-panel page.
You can now install plugins using an FTP client, such as WinSCP, with the login/password displayed under the credential page or the plugin manager.
You can follow the tutorial How to install Plugins

We use the latest AMD Ryzen 3900X and Ryzen 7900 5.6Ghz processor, SSD NVMe disk, DDR4/DDR5 RAM, and 1 Gbps connection.
If you take the Premium Hardware option, you'll have 6 Cores.
With this setup. You can easily play with the latest modpacks and other heavy plugins. Check this article for more details about How are assembled your Minecraft Servers.

All Minecraft servers use a control panel with a unique design.
We don't use Multicraft; we worked on a single and intuitive panel with just the essentials, so you can quickly apprehend the different server settings.
We provide web FTP to configure files, live console, instant plugins install, backups manager... If you want to learn more about the control panel, follow these "Manage the panel" tutorials.

We have servers in North America, Europe, and Australia, more precisely, in New York, Dallas, Miami, Los Angeles, Paris, and Sydney.

You can test your latency on : ny.mchost.pro / da.mchost.pro / fl.mchost.pro / la.mchost.pro / eu.mchost.pro / au.mchost.pro

Setup is instant after we receive the payment. You will get an email in your mailbox with login details of the control panel and the server information.

Your server can't start for the following reasons:
- The modpack is too recent and requires java 16. (Enable it from the "Settings" menu).
- The installed mod is incompatible with the server side, so you must remove it. (For e.g. "CustomMainMenu").
- The server version is empty. It happens when you upload your custom jar or restore a backup. So use the "SERVER VERSION" selector from the "Settings" menu to get the right one.
- The disk space is full because of some automatic backup files caused by a mod, plugin, or console logs. Remove the logs folder, backups folder with Filezilla, and your FTP access.

For all your plugins (Votifier, Dynmap, JsonApi), you can use a port between 31000 and 32500. Don't use the same port on all your plugins.
For example, on Votifier, you can use 31050, and on JsonApi, the 31080 port. For more help about Votifier, check this guide.

We don't make automatic billing, so you must manually renew your server's days if you want to keep them. Otherwise, the server will be deleted at the end of the expiration date.

You can upgrade or downgrade instantly. This guide can help you.
Be careful when you change your server Plan. You will have to wait five days to be able to change again. Follow this tutorial How to upgrade or downgrade your Minecraft Server ?

We provide MySQL database on all plans except Iron. If you have IRON, you can easily upgrade to a higher offer.
To access the database, go to the "FTP" panel, create a password for your MySQL access and connect using a URL like: mu1.mchost.pro
Follow this tutorial How to Add a MySQL Database to your Server

You can change your Minecraft version whenever you wish, for example, from Vanilla to FTB Infinity Evolved modpack from the "Version" panel page. Follow this tutorial How to change your Minecraft server version

This is mainly because of 3DSecure verification communication failure between your bank and checkout. If so, try with the PayPal credit card option; you don't need a PayPal account. Simply select the Credit Card feature on the PayPal page.

You need to install forge on your server, go to the maintenance page, then select forge. Upload mods on your server in the mods directory of your FTP, using an FTP client like WinSCP, then restart your server. Follow this tutorial How to Upload Mods and Plugins

You can edit your server settings directly on the first-panel page or directly edit the server.properties file located on your web FTP. Don't forget to stop and restart your server to apply the changes.

You can factory reset your server on the maintenance page. If you do this, you will lose all your data, so be careful. Note that you can still load a backup if you did a reinstallation by mistake. Follow this tutorial How to change your Minecraft server version

The best way is to perform a manual backup from the maintenance page, followed by a factory reset to install the new modpack version, and then load only your map from the backup. Follow this tutorial How to Update your Modpack to latest version

You can instantly upgrade your plan anytime by clicking Upgrade Plan on the top right of the panel. We won't charge you, but we will reduce the time left on your server for the difference.

If you want to install a specific modpack version that is not listed, please open a ticket, and we will add it to the list. We do our best to keep all modpacks updated.

You can easily upload any map you want to your server. Just use the FTP access and an FTP client such as Filezilla. Follow this tutorial for full steps. Follow this tutorial How to upload a map to your server with FTP

Yes, you can install BungeeCord. Follow this tutorial. You need to upload the 'bungeecord.jar' file with FTP access and Filezilla.
The typical BungeeCord setup is as follows:
1 server (proxy) ==> BungeeCord.jar ==> This server serves as a liaison between other servers.
1 server (game) ==> Spigot.jar ==> For example, a PVP game
1 server (game) ==> Spigot.jar ==> For example, mini-games. Follow this tutorial How to setup a BungeeCord server ?

Yes, you can use the "Manage Access" menu (at the bottom of your panel) to share your control panel with a co-owner. The co-owner must have an account on Minecraft-Hosting.Pro. Add the co-owner's email, the one used during signup, to the page. Follow this tutorial How to add a co-owner in Minecraft-Hosting.pro?

You need to use the Formatting Color Codes for your MOTD. Follow this tutorial How to Change the MOTD on a Minecraft Server.

You need to have a direct download link for the resource pack and to put it in the "Resource pack" box on the "Settings" panel. Follow this tutorial How to add a resource pack on your server ?

You can easily upload everything you want to the server.
Follow this tutorial How to install a custom jar on your server

In the "Level Type" box, you have the usual types, but you can enter your own. Click on the select "New Level Type" and write the name. (For Biomes O' Plenty, write BIOMESOP).

To enable the Query port, type "enable-query" in the Live Console. To enable the Rcon port and password, type "enable-rcon". Copy the information and restart the server for changes.

We accept PayPal and all major credit/debit cards (Visa, Visa Electron, Mastercard, and American Express for ALLOPASS only). The payment method via Allopass may vary depending on your country and might incur an additional cost.

Change the setting in plugins/PluginMetrics/config.yml from "opt-out: false" to "opt-out: true". Only available for Bukkit or Spigot servers. Save and restart your server.

Stop your server, open the web FTP, locate the files "ops.json", "whitelist.json" and "usercache.json", delete them, and start your server.